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IT support · Latin America

Create your website for IT support in 1 minute with AI

Showcase remote support with clarity and focus

Expertise made clear

Technical understanding.
Ibero-American reach.

Kolau, the leading website builder in Hispanic America, understands what an IT provider needs to communicate: support options, systems covered and a clear way for businesses across the region to get in touch.

Before requesting support

Business needs to keep moving.
Your website should guide.

When a computer fails or a network interrupts work, a small business needs to know whether you can help. Your website should explain what you support, how you deliver assistance and what information helps you assess the issue.

Distinguish remote support from on-site visits and explain which areas, devices and systems you cover. Ask businesses to describe what has stopped working and how it affects their work, so you can assess whether your service fits the issue.

Trust starts with knowing what you can support.

01 /Designed for business IT support

Your technical capabilities,
clearly explained.

Organise your services so a business can identify the right support option, check whether you cover its setup and send an enquiry outlining the issue.

Nexo ITIT support for businesses

Your team needs to keep working.

Ask about an IT issue
  1. 01Remote support
  2. 02On-site assistance
  3. 03Networks and devices
01

A concept for your IT service

Concept design
  1. Remote or on-site

    Separate the two options and explain your service area and support conditions. Help businesses understand how assistance can be delivered before they get in touch.

  2. Devices and systems covered

    Present the workstations, servers, networks and systems you actually support. Distinguish ongoing maintenance, one-off assistance and services for businesses with multiple devices.

  3. Enquiries with context

    Configure a form asking for company details, affected devices or systems and what is going wrong. Include how the issue affects work so you can assess its scope before responding.

A design example with a concept brand. Its controls are illustrative; your website features depend on what you configure.

Create my IT support website

02 /From your service to your website

Explain what you solve.
Publish on your terms.

AI creates your first website. You review the services, define your coverage and decide how businesses should contact you.

  1. 01

    Create with AI

    Describe your IT support business, your assistance options and the devices you cover. AI generates a first website for you to review.

  2. 02

    Customise visually or by voice

    Edit text, images and styling with the advanced visual editor, including voice-driven changes. Tailor your services, coverage and contact options.

  3. 03

    Publish and help people find you

    Review your information and publish your website. Kolau's technology assists with SEO to present your services in search engines, without guaranteeing rankings.

You define the scope of your support and review every service before publishing.

Start for free

OAS–Kolau alliance

Open on YouTube

Questions about your IT support website

Can I separate remote support from on-site assistance?

Yes. You can give each option its own section, explaining what you offer remotely, when you consider an on-site visit and which areas you cover. You choose the conditions shown on your website.

How do I show which systems and devices I support?

Organise your services by workstations, servers, networks or supported systems. Add the technologies you work with and clarify relevant exclusions so each business can assess whether your service fits its setup.

What can a support request include?

You can configure fields for contact and company details, affected devices or systems, and a description of what is happening and how it affects work. Do not request passwords or credentials. Submission starts an enquiry; it does not confirm assistance or a response time.

Can I update my services and coverage areas?

Yes. The visual editor lets you change text, images and styling, including through voice instructions. You can revise support options, covered devices and service areas as your offering changes, retaining control of the content.

03 /Institutional partnerships

Partnerships driving
digitalization.

We work with the Organization of American States and Latin American governments to bring digitalization to small businesses. Here are some of our partnerships.

Explore the Digitalization Plan
500+

government entities joined the Digitalization Plan

Organization of American States
Ministry of Technology, Colombia
Ministry of Economy, Guatemala
Ministry of Industry, Paraguay
Ministry of Economy, Costa Rica
Ministry of Tourism, Ecuador
Chancellery, Bolivia
SERCOTEC, Chile
Ministry of Industry, Jamaica
SENPRENDE, Honduras
State of Sonora, Mexico
Department of Antioquia, Colombia

Kolau in the media

A story of love.

Hawaii

Born on the Koʻolau mountain.

San Francisco

Created with love.

Barcelona

Developed with love.

A website that reflects your service

Make your expertise visible.
Make the next enquiry easier.

Start for free

Create a website that explains what you support and helps each business take the next step.